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🏛️ SMS for Government & Organizations

Reach every citizen, on the one device they always have.

From appointment reminders to public notices and emergency alerts, SMSMaster helps government bodies, NGOs, and community organizations in Sri Lanka reach people reliably, even without internet access.

Today, 9:15 AM
Divisional Sec.
Reminder: your ID renewal appointment is on 15 Sept at the Secretariat.
Divisional Sec.
Your application #GV5521 has been approved. Collect your documents anytime after 10 AM.
Divisional Sec.
Public notice: water supply will be interrupted in your area tomorrow, 9 AM–2 PM.
Works offline
Reaches feature phones, no data needed
Instant
Emergency & public notice broadcast
2-way
Appointment confirmations & replies
8+
Ready-made public sector templates

Everything a government body or organization needs from SMS

Connect SMSMaster to your case management or citizen database to reach people reliably, at scale.

Appointment reminders

Reduce no-shows for ID renewals, passport appointments, and public service visits.

Application status updates

Notify citizens the moment an application is approved, rejected, or needs action.

Emergency & disaster alerts

Broadcast urgent safety information to an entire district within minutes.

Utility & bill reminders

Send payment reminders and scheduled interruption notices for water or electricity.

Public service announcements

Reach registered residents with policy changes, vaccination drives, or civic notices.

Community & event notices

Announce town halls, community programs, or NGO outreach events to registered members.

A message for every stage of a citizen's request

Set these up once as templates, then let SMSMaster trigger them automatically from your case management system.

01

Application submitted

Confirms receipt and gives a reference number to track.

Divisional Sec.Your application #GV5521 has been received. We'll update you on its status.
02

Appointment scheduled

Confirms the date and location for the citizen to visit.

Divisional Sec.Reminder: your ID renewal appointment is on 15 Sept at the Secretariat.
03

Status update

Keeps the applicant informed without them needing to call.

Divisional Sec.Your application #GV5521 has been approved. Collect your documents anytime after 10 AM.
04

Public notice

Broadcast to residents in the affected area or district.

Divisional Sec.Public notice: water supply will be interrupted in your area tomorrow, 9 AM–2 PM.
05

Emergency alert

Urgent, high-priority broadcast for safety-critical situations.

Divisional Sec.Heavy rain warning issued for your district. Avoid low-lying areas until further notice.

Connect it to your case management or citizen database

Use our REST API or bulk contact groups to trigger reminders, status updates, and public notices reliably at scale.

  • REST API with simple JSON payloads
  • Contact groups by district, division, or ward
  • High-priority routing for emergency broadcasts
  • Reusable templates with dynamic variables
POST https://api.smsmaster.lk/v1/messages
Authorization: Bearer sk_live_***

{
  "to": "+94771234567",
  "sender_id": "DivSec",
  "template": "appointment_reminder",
  "vars": {
    "service": "ID renewal",
    "date": "15 Sept"
  }
}

Start reaching every citizen, reliably and at scale.

Free trial credits included. No card required to get started.

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