From reservation confirmations to concierge requests and post-stay reviews, SMSMaster helps hotels and resorts in Sri Lanka deliver a warmer, faster guest experience over SMS.
Connect SMSMaster to your PMS or booking engine to cover the entire guest journey, before and after their stay.
Confirm reservations instantly, whether booked direct, via OTA, or over the phone.
Send check-in details, directions, and upsell offers a day or two before arrival.
Let guests text the front desk directly for room service, late checkout, or local tips.
Offer spa packages, room upgrades, or late checkout before or during the stay.
Ask for feedback right after checkout while the experience is still fresh.
Win back past guests with seasonal offers and loyalty perks sent straight to their phone.
Set these up once as templates, then let SMSMaster trigger them automatically from your PMS or booking engine.
Sent the moment a booking is made, direct or via OTA.
Includes directions, check-in time, and an upgrade offer.
Lets guests skip the front desk queue and head straight up.
Two-way SMS for requests, without waiting on the phone.
Sent right after checkout while the experience is fresh.
Use our REST API or webhooks to trigger guest messages straight from your property management system or booking engine.
POST https://api.smsmaster.lk/v1/messages Authorization: Bearer sk_live_*** { "to": "+94771234567", "sender_id": "OceanView", "template": "booking_confirmed", "vars": { "checkin": "12 Dec", "checkout": "14 Dec" } }
Free trial credits included. No card required to get started.